We are proud to offer International Shipping services that currently operate in 200 countries and Island worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm astonished how Tevise produce an automatic Rolex homage, for a fraction of the cost of a real one. It looks more expensive than it is, and people have asked where I got it. I have the T801 submariner style, which is as good as any other automatic. With Swiss Made stamp, you pay for clever marketing, increasing the prices to 10 or 20 times more than an Asian made movement. Little do people know, Swiss made get their watch parts from China & other Asian countries, & some are directly assembled in China or sent to Switzerland for assembly. People think Swiss Made is better than Asian automatic - total rubbish. Seagull, Seiko and Miyota make good movements & can compete with Swiss movements in terms of functionality. So, save your money & don't overpay for something, because it doesn't have Swiss made on it. I have a few Swiss Made watches, but my collection of new Chinese made watches are just as good.
Fast delivery in 10 days. Very beautiful watch. Same good quality I know from my other Tevise watches. I recommend Tevise for its price-quality ratio, and for their wide range of beautiful automatic watches in many different models and colors. Product comes in a nice original luxurious Tevise box. In the future I might want to buy a few of these boxes for my other Tevises I have from other stores. Booklet and warranty card are missing, no problem. I recommend.